About us

At SureHome, we firmly believe that the experience our customers receive throughout the entire sales or letting process is just as important as the initial appointment.  And that is why our staff are dedicated to making sure this experience is as good as possible – for all our customers.

We see ourselves as a boutique agency and as such, we are able to give a very personalised service, where many people complain that they get “lost in the system” with some of our larger competitors.

If a customer ever has an issue with our service, our managing director is directly contactable and guarantees to resolve them personally.

The company was founded in early 2007; founder John MacKay Wilson has worked in the Scottish property industry for nearly 10 years – in sales, lettings and as a keen investor.

As an investor, he has experienced the pain of properties lying empty and of bad tenants. This is exactly why he has made it his mission to remove these factors as far as possible for other owners.

The SureHome lettings division was born of a passion to provide good customer service and communication to both landlords and tenants in an industry where, sadly, this is rare.

We are members of Scottish Association of Landlords and are an Accredited Agent under the new Landlord Accreditation Scotland scheme, which gives landlords and tenants the confidence that our management practices are well above the minimum legal requirements.